跳转到主内容

在MCC切换后、Commvaults备份失败

Views:
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
dp
Last Updated:

适用场景

  • ONTAP 9
  • CommvaultIntelliSnap 备份

问题描述

  • 在MCC切换后、Commvault"无法连接到NetApp存储。
  • 在NetApp存储上未从Commvaultserver收到 启动备份的API请求。
  • CommVault服务器上出现以下错误。
ERROR:
Detected Criteria: Job Failed
Failure Reason: Failed to prepare snapshot. : [Failed to determine volume and path info. Error[0xEDDD0001:{CvNetAppArrayOps::determineVolumeAndPath(365)/Int.1.0x1-Connection failed. Error[]}]]
 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.