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如何向 Cisco 支持部门上报案例

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适用场景

  • 从NetApp购买的Cisco MDS和Nexus交换机
  • 通过Cisco技术支持中心(TAC)创建案例

问题描述

  • 在线或通过电话升级Cisco案例
  • 在线支持案例管理器还可以请求重新分配案例、请求案例更新以及提高案例严重性

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