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如何使用 Broadcom创建支持案例(BES-53248)

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适用场景

问题描述

在向 BES-Switch Global Support提交案例之前，请准备好以下信息：

  • 名称
  • 公司、地址
  • 产品序列号(印在交换机端口侧的蓝色拉出标签上)
  • 严重性：S1到S5
  • 问题的问题描述
  • 详细联系信息：要跟进的人员、可用性、联系信息
  • 交换机日志(  如果可用)
  • 仅需要部件和/或现场工程师

 

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