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定期 BMC 冷启动后, IPMI 无响应且 nodeOffline 重复 重置

适用场景

  • NetApp Element 软件11.x、12.0和12.2
  • NetApp SolidFire SF 系列产品线

问题描述

  • NodeOffline BMC 重置后不久发出警报
  • NetApp SolidFire Active IQ 中可能出现的错误
    • nodeOffline - The SolidFire Application cannot communicate with node ID {ID}.
    • sensorReadingFailed - IPMI diagnostics are currently unresponsive. Please contact support if this problem persists.
    • unresponsiveService - A master service is not responding.
  • Active IQ 中的事件:
    • Beginning BMC cold reset and setting new reset date
    • Setting BMC cold reset date
  • 条目自 sf-master.info
    • master-1[30228]: [Event] 30325 GlobalPool-0 serviceshared/EventReporter.cpp:582:ReportEvent|Successfully reported event={id=569216 type=PlatformHardwareEvent nodeID=6 serviceID=107 message=[Beginning BMC cold reset and setting new reset date] details={"bmcResetDate":"2021-09-02T12:49:41","bmcResetDurationMinutes":20160} reported=2021-08-19T12:49:41.644056Z published=2021-08-19T12:49:41.644104Z} mNumEventsPublished=21
  • core.HangDetect 可以生成

 

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