H610S - BMC 自检失败

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Category:: h-series

Specialty:: solidfire

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适用于

NetApp SolidFire
NetApp HCI
NetApp Element 软件 12.3 或更高版本

问题描述

在某些情况下，会出现持续的集群故障：

BMC Self Test failed. This may impact IPMI based services and a BIOS/BMC update may be recommended.

可以在 sf-master.info 上看到以下条目

2021-11-22T00:14:03.084577Z hci-stg-06 master-1[26236]: [EXPERR-4] [Util] 28031 GlobalPool-0 serviceshared/IpmiComponentMonitor.cpp:272:CheckHealth|BMC Self Test failed. Postponing Fault. mBmcSelfTestFailureCount=1 cNumFailedSelfTestsForFault=10 2021-11-23T13:24:28.274373Z hci-stg-06 master-1[26236]: [EXPERR-4] [Util] 28027 GlobalPool-0 serviceshared/IpmiComponentMonitor.cpp:272:CheckHealth|BMC Self Test failed. Postponing Fault. mBmcSelfTestFailureCount=1 cNumFailedSelfTestsForFault=10 2021-12-16T15:25:16.921931Z hci-stg-06 master-1[57297]: [EXPERR-4] [Util] 55937 GlobalPool-0 serviceshared/IpmiComponentMonitor.cpp:272:CheckHealth|BMC Self Test failed. Postponing Fault. mBmcSelfTestFailureCount=1 cNumFailedSelfTestsForFault=10 2021-12-16T21:18:54.078117Z hci-stg-06 master-1[57297]: [EXPERR-4] [Util] 55937 GlobalPool-0 serviceshared/IpmiComponentMonitor.cpp:272:CheckHealth|BMC Self Test failed. Postponing Fault. mBmcSelfTestFailureCount=1 cNumFailedSelfTestsForFault=10

除了"BMC Self Test failed"集群故障外，还可能存在以下任一或所有情况：
- BMC Web GUI 无法访问
- 节点脱机事件：
  - The SolidFire Application cannot communicate with node ID <#>
  - Node Offline nodeID=<#>
- 无法 ping 或 SSH 到 BMC IP 地址
- 与风扇、电源和系统传感器相关的持续群集故障。示例：
- Fan1A RPM is failed or missing.
- Error checking sensor for Fan1B RPM
- Error checking sensor for Inlet Temp
- Error checking sensor for Exhaust Temp
- ipmitool 命令失败，出现以下错误：
- Could not open device at /dev/ipmi0 or /dev/ipmi/0 or /dev/ipmidev/0: No such file or directory
- Get SEL Info command failed: Invalid command
- Error sending Chassis Status command: Invalid command
- Get Channel Info command failed: Invalid command