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Element 存储节点意外重新启动，并显示 panic "unable to handle 内核空指针解除引用 "

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适用于

  • Element 软件版本：
    • Element 12.0 及更高版本 
    • Element 12.2 及更高版本
  • 使用 Radian NVRAM 卡的存储节点：
    • H300s
    • H410S
    • H500s
    • H700s
    • SF2405
    • SF4805
    • SF9605
    • SF19210
    • SF38410

问题

  • 节点意外崩溃并重新启动
  • 在某些情况下，此问题描述会在 Element 软件升级期间发生，但也可能会在升级后发生
  • 崩溃消息（通过分析崩溃转储来发现）： "BUG: unable to handle kernel NULL pointer dereference at 0000000000000142"

 

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