跳转到主内容

即使清除异步 API 记录后,Element Software 升级仍会停滞

Views:
4
Visibility:
Public
Votes:
0
Category:
management-services-for-element-software-and-netapp-hci
Specialty:
solidfire
Last Updated:

适用场景

问题描述

  • 健康检查失败,原因是excessive accumulation of results from asynchronous API calls。 

即使清除异步 API 记录后,Element Software 升级仍会停滞

  • 健康检查未在“数据”部分返回 AsyncAPI 调用次数。该数字应该显示在这里。但是,它却为空。

{
"KB": "https://kb.netapp.com/Advice_and_Troubleshooting/Data_Storage_Software/Element_Software/Element_Software_upgrade_error_because_of_excessive_accumulation_of_results_from_asynchronous_API_calls",
"checkID": null,
"data": {},
"description": "Verify that the cluster configuration database does not have an excessive accumulation of results from asynchronous API calls.",
"displayName": "Validate number of async results",
"name": "check_async_results",
"passed": false,
"remedy": "Run sfclearasyncresults to reduce the accumulation by purging older results."
}

  • 由于健康检查阶段的异步 API 变量检查,使用 HCC 升级 Element Software 时出现卡顿。升级日志记录了以下错误。

"2022-06-16T00:44:38.302Z |   12 | 1399365 |   MainProcess-HC-172.16.0.100   |     validation_checks:249  | INFO   | Running check_async_results on node Cluster.",
"2022-06-16T00:44:38.302Z |   12 | 1399365 |   MainProcess-HC-172.16.0.100   |        interfaces:143  | INFO   | Updating status to : TaskState.running",
"2022-06-16T00:44:38.344Z |   12 | 1399407 |   MainProcess-HC-172.16.0.100   |        interfaces:66   | ERROR   | Thread run caught unhandled exception : <class 'Exception'> Got ambiguous input for polymorphic field",

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.