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Element 软件网络事件—在接口上观察到的错误— AutoSupport 消息

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适用场景

NetApp Element软件12.5及更高版本

事件摘要

如果在存储集群中使用的任何物理网络接口上报告了以下网络接口错误、则会生成网络事件:

  • 已收到未命中
  • 收到CRC错误
  • 收到长度错误
  • 已收到错误
  • 收到帧错误

验证

通过检查Element UI事件日志或Active IQ事件页面、可查找此错误的详细信息以及相应的界面

解决方法

上述大多数错误都是由以下任一原因引起的

  • NIC端口损坏
  • 交换机端端口损坏
  • NIC和交换机之间的电缆损坏

请联系 NetApp技术支持 或登录NetApp 支持站点 创建案例。请参考本文以获得进一步帮助。

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NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.