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知识库和BURT有什么区别

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适用于

  • NetApp 客户
  • NetApp 合作伙伴

问题解答

知识库 (KB)：

  • 允许自助服务支持
  • 知识、数据和解决方案的集中存储库
  • 提供信息、指导和支持
  • 包含知识文章，例如：
    • 常见问题解答
    • 操作
    • 解决方案
    • 问题解答
    • 故障排除指南
    • （视频）教程

Burt（错误报告工具l）： 

  • 报告、跟踪和管理软件漏洞
  • 强调漏洞识别、分类和解决
    • Bug 具有唯一 ID

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NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.