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从4.5升级到4.6或4.7后、无法访问SC控制台

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Category:
snapcenter
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snapx<a>2009年696394</a>
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适用场景

SnapCenter服务器(SC) 4.6 - 4.7P1

问题描述

  • 从4.5升级到4.6P1/4.7P1后、无法访问SC UI。
  • SC服务器主机上的应用程序事件日志中存在错误:

Application log shows error at the time of log in:
Event code: 4010
Event message: An unhandled security exception has occurred.
Event time: 18.09.2023 11:03:58
Event time (UTC): 18.09.2023 09:03:58
Event ID: 8a5f303e038a49d09a46a667eec7a92e
Event sequence: 4
Event occurrence: 1
Event detail code: 0

Application information:
   Application domain: /LM/W3SVC/2/ROOT-1-133395014309735244
  Trust level: Medium
   Application Virtual Path: /
   Application Path: D:\Program Files\NetApp\SnapCenter WebApp\
   Machine name: C40L00SR0455

Process information:
   Process ID: 1356
   Process name: w3wp.exe
   Account name: IIS APPPOOL\SnapCenter

Request information:
   Request URL: https://172.23.192.212:8146/rbacservice.svc?wsdl
   Request path: /rbacservice.svc
   User host address: 172.23.192.212
   User:
   Is authenticated: False
   Authentication Type:
   Thread account name: IIS APPPOOL\SnapCenter

  • 尝试使用PowerShell (PS)访问用户界面时、收到错误消息:

open-smconnection : The remote server returned an error: (500) Internal Server Error.
At line:1 char:1
+ open-smconnection -SMSbaseUrl https://xxx.xxx.xxx.212:8146
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   + CategoryInfo      : OpenError: (SmPSSnapin.PSAddSmSession:PSAddSmSession) [Open-SmConnection], Exception
   + FullyQualifiedErrorId : Operation failed,SmPSSnapin.PSAddSmSession

 

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