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由于端口8145或8146通信失败、SCSQL资源发现或备份失败

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适用场景

  • SnapCenter服务器(SC)
  • 适用于VMware的SnapCenter插件(SCV)
  • 适用于Microsoft SQL Server的SnapCenter插件(SCSQL)

问题描述

  • 成功安装SQL插件后、  在添加新资源组时无法查看可用性组并从可用性组中进行选择。
  • "刷新资源" 无法显示 集群的可用性组。
  • SC与SCSQL插件之间的通信出错、并显示中所示的消息

            <installation_path>\NetApp\SnapCenter\App_Data\log\SnapManagerWeb_<id>.log :

ERROR SnapManagerWeb_31894 PID=[21012] TID=[36] WebException Encountered, Response null
ERROR SnapManagerWeb_31894 PID=[21012] TID=[36] Exception in method: InvokeXML.
System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it <IP_address>:8145

  • 可能还会 在中看到以下资源发现错误 <installation_path>\NetApp\SnapCenter\App_Data\log\SnapManagerWeb_<id>.log :

ERROR SnapManagerWeb_74 PID=[5084] TID=[129] WebException caught while invoking https://Host_FQDN:8145/SMCoreHostManagementService/DiscoverResources
ERROR SnapManagerWeb_74 PID=[5084] TID=[129] WebException Encountered, Response null
ERROR SnapManagerWeb_74 PID=[5084] TID=[129] Exception in method: InvokeXML.
System.Net.WebException: The operation has timed out

  • Test-NetConnection <remote_computer_IP> -port 8145 来自SC 和SCQL插件的PowerShell (PS)命令失败
  • 对于VMDK磁盘,选择控制阀设备和SnapCenter之间的通信错误,通过端口8146发现在选择控制阀上 vmcontrol.log

2023-06-02 18:29:22.714 DEBUG scv.appliance.name --- [qtp359023572-12] c.n.a.s.u.SnapManagerServiceHelper     : Connecting to url: https://<snapcenter.server.name>:8146/StorageService.svc/GetNASStorageInfo
2023-06-02 18:29:22.714 DEBUG scv.appliance.name --- [qtp359023572-12] c.n.a.s.m.SmTokenManager          : Checking for existing token
2023-06-02 18:29:22.714 DEBUG scv.appliance.name --- [qtp359023572-12] c.n.a.s.u.RequestIdThreadLocal       : Getting isLocalSC to: false
2023-06-02 18:29:22.714  INFO scv.appliance.name --- [qtp359023572-12] c.n.a.s.m.SmTokenManager          : Returning  remote token
2023-06-02 18:29:22.714 DEBUG scv.appliance.name --- [qtp359023572-12] c.n.a.s.u.RequestIdThreadLocal       : Getting isLocalSC to: false
2023-06-02 18:29:22.714  INFO scv.appliance.name --- [qtp359023572-12] c.n.a.s.m.SmTokenManager          : Returning  remote token
2023-06-02 18:29:22.714 DEBUG scv.appliance.name --- [qtp359023572-12] c.n.a.s.u.SnapManagerServiceHelper     : Getting registered host
2023-06-02 18:29:22.715 DEBUG scv.appliance.name --- [qtp359023572-12] c.n.a.s.u.RequestIdThreadLocal       : Getting isLocalSC to: false
2023-06-02 18:29:22.715 DEBUG scv.appliance.name --- [qtp359023572-12] c.n.a.s.u.SnapManagerServiceHelper     : getSnapManagerConfiguration Returning remote SC
2023-06-02 18:29:22.715 DEBUG scv.appliance.name --- [qtp359023572-12] c.n.a.s.u.RequestIdThreadLocal       : Getting isLocalSC to: false
2023-06-02 18:29:22.715 DEBUG scv.appliance.name --- [qtp359023572-12] c.n.a.s.u.SnapManagerServiceHelper     : getSnapManagerConfiguration Returning remote SC
2023-06-02 18:29:22.715  INFO scv.appliance.name --- [qtp359023572-12] c.n.a.r.x.X509Configuration        : Certificate config has secure communication value set to:false
2023-06-02 18:29:22.715  INFO scv.appliance.name --- [qtp359023572-12] c.n.a.r.x.X509Configuration        : Certificate config has secure communication value set to:false
2023-06-02 18:29:22.715 DEBUG scv.appliance.name --- [qtp359023572-12] c.n.a.s.u.SnapManagerServiceHelper     : Ignoring certificate validation as secure communication status is set to false
2023-06-02 18:29:54.288 DEBUG scv.appliance.name --- [qtp359023572-12] c.n.a.s.u.RequestIdThreadLocal       : Getting isLocalSC to: false
2023-06-02 18:29:54.288 ERROR scv.appliance.name --- [qtp359023572-12] c.n.a.s.c.SnapManagerStorageServiceImpl  : Unable to connect to SnapCenter Server: Connection timed out (Connection timed out).
2023-06-02 18:29:54.288 ERROR scv.appliance.name --- [qtp359023572-12] c.n.a.m.DatastoreStorageDetailsCache    : Unable to connect to SnapCenter Server: Connection timed out (Connection timed out).

 

 

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