跳转到主内容

新StorageGRID节点安装报告无法在安装程序页面中确定设备型号

Views:
7
Visibility:
Public
Votes:
0
Category:
storagegrid
Specialty:
sgrid
Last Updated:

适用场景

  • NetApp StorageGRID
  • StorageGRID设备:SGF6112、SG11x和SG11xx
  • 基板管理控制器(BMC)
  • 全新安装

问题描述

  • 新安装的StorageGRID设备的设备安装程序页面报告以下警报: 

Appliance model cannot be determined from hardware. Normal operation is not possible. Attempt an A/C power cycle of the system. If this error persists, contact technical support.

设备安装程序页面报告
 
  • 设备安装程序BMC配置页面(配置硬件> BMC) 显示以下消息:

This appliance model doesn't not have a Baseboard Management Controller to configure

设备安装程序BMC配置页面

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.