StorageGRID 图形界面显示错误 "The StorageGRID API service. 未响应 "

适用场景

NetApp 存储网格

问题描述

• 图形界面错误：

503: Service Unavailable

The StorageGRID API service is not responding. Please try again later. If the problem persists, contact Technical Support 

•  服务已在servermanager.log 下的文件下结束 /var/local/log 

2021-03-17 12:20:32 +0000 | mgmt-api          | starting mgmt-api
2021-04-14 13:25:17 +0000 | mysql           | mysql ended 
2021-04-14 13:25:17 +0000 | servermanager        | returncode checking status of 'mgmt-api' indicates: bad usage
2021-04-14 13:25:17 +0000 | mysql            | mysql ended
2021-04-14 13:25:18 +0000 | mysql            | mysql ended
2021-04-14 13:25:20 +0000 | net-monitor         | net-monitor ended
2021-04-14 13:25:23 +0000 | net-monitor         | net-monitor ended

• Top 命令显示内存利用率较高 nms

 PID USER    PR  NI   VIRT   RES   SHR S  %CPU %MEM   TIME+ COMMAND
 9466 nms-user 20   0 21.653g 0.017t   4472 S  40.0 72.3 57:51.98 nms

•  下的图形用户界面错误Server Connection Error  Overview