StorageGRID 上的 Rubrik 备份失败，并显示错误 "Failed to upload snapshot"

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Category:: storagegrid<a>StorageGRID</a><a>Rubrik</a><a>2008904125</a>

Specialty:: sgrid

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适用场景

NetApp StorageGRID 11.5.x
Rubrik 集群版本： 5.3.2-P1-19035

问题描述

Rubrik 备份失败并显示错误 "Failed to upload snapshot"
在 Rubrik 应用程序中可能会出现以下错误：

Failed to upload snapshot of <backup_name> taken at <time> ,to location 's3Compatible:<bucket_name>'

在 Rubrik 日志中：

[manager.S3AccountManager$] Failed to read chunk from 423624704 to 425916660 for key blobstore/<object_path>/data.patch and bucket <bucket_name>: Read timed out

java.net.SocketTimeoutException: Read timed out
 at java.net.SocketInputStream(SocketInputStream.java:-2) ?[?:?]
 at java.net.SocketInputStream(SocketInputStream.java:115) ?[?:?]
 at java.net.SocketInputStream(SocketInputStream.java:168) ?[?:?]

在 StorageGRID 日志中未发现任何错误