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创建StorageGRID技术支持案例时、应使用哪个序列号？

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适用场景

NetApp StorageGRID

问题解答

使用网格管理器
  • 对于组件硬件故障、计算控制器和存储控制器之间的链路降级等硬件问题，请使用位于GRID管理器->节点-> 硬件选项卡中的StorageGRID设备机箱序列号
  • 对于性能下降、加载和检索错误、网格服务警报、对象警报等软件问题，请使用StorageGRID系统ID或位于网格管理器->维护-> 许可证中的许可证序列号
在物理硬件上查找设备机箱序列号
SG6160和SG6060 设备

位于 磁盘架的右上角法兰上：

StorageGRID_6060_6160_Chassis_Serial_Number_Sticker.png

GF6112 设备

位于拉片上：

StorageGRID_6112_Chassis_Serial_Number_Sticker.png

追加信息

 

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