在StorageGRID上执行修补期间、PA节点上的更新安装超时
适用场景
- NetApp StorageGRID
- VMware管理节点
- 11.8.0.x的"安装程序"
问题描述
- StorageGRID图形用户界面>维护>系统>软件更新报告：
An error occurred during the most recent StorageGRID hotfix. You must retry the StorageGRID hotfix before you can upgrade to a new StorageGRID release or upgrade SANtricity OS. If you cannot apply the hotfix,contact technical support.
- StorageGRID图形用户界面>维护>系统>软件更新> StorageGRID修补程序>应用修补程序报告：
StorageGRID hotfix deployment completed with errors: Failed to apply the update to one or more nodes.
- 主管理(PA)节点报告的修补程序安装进度：
Error: Update installation timed out on [node_name]
nms.latest.log指示在执行"问题：
Jun 20 12:46:30 [node_name] NMS: |2024-06-20T12:46:30.832| ERROR Failed to open TCP connection to localhost:9500 (Connection refused - connect(2) for "localhost" port 9500) (Errno::ECONNREFUSED)
gdu-server.log报告超时：
E, [2024-06-20T12:46:40.757092 #3315767] ERROR -- install: Error processing hotfix
E, [2024-06-20T12:46:40.757150 #3315767] ERROR -- install: Failed to execute sh command with 'run-host-command /var/local/dkr/0/tmp/hotfix-stage/hotfix/base-os-install --apply 2>&1 2>&1' on localhost - 127, bash: line 1: /var/local/dkr/0/tmp/hotfix-stage/hotfix/base-os-install: No such file or directory