StorageGRID 升级 SANtricity OS 致命安装失败

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适用场景

NetApp StorageGRID 11.4及更高版本
NetApp SANtricity OS 升级

问题描述

使用网格管理器在存储控制器上升级 SANtricity 操作系统失败，并返回代码错误：fatal installation failure - SANtricity OS staging failed with:

可以从gdu-server.log主管理节点或主管理节点和相关存储节点的Lumberjack 日志中找到追加信息。

E, [2022-02-23T10:49:53.767185 #10066] ERROR -- gdu-server: SANtricity OS staging failed with: 
 E, [2022-02-23T10:49:53.767266 #10066] ERROR -- gdu-server: SANtricity OS staging failed with:  (Bycast::Tasks::GduServer::SoftwareUpdate::InstallError)
 E, [2022-02-23T10:49:53.767293 #10066] ERROR -- gdu-server:    /usr/local/lib/site_ruby/bycast/tasks/gdu-server/software-update.rb:1104:in `install'
 E, [2022-02-23T10:49:53.767302 #10066] ERROR -- gdu-server:    /usr/local/lib/site_ruby/bycast/tasks/gdu-server/software-update.rb:333:in `apply_to_node'
 E, [2022-02-23T10:49:53.767314 #10066] ERROR -- gdu-server:    /usr/local/lib/site_ruby/bycast/tasks/gdu-server/software-update.rb:317:in `apply_to_grid'
 I, [2022-02-23T10:49:53.798048 #10066]  INFO -- gdu-server: Software update task complete at 2022-02-23T10:49:53.797Z
 E, [2022-02-23T10:49:53.799283 #10066] ERROR -- gdu-server: Failed to apply SANtricity OS to "NAME": Fatal installation failure - SANtricity OS staging failed with: 
 E, [2022-02-23T10:49:53.800293 #10066] ERROR -- gdu-server: Failure occurred during Software Update
 E, [2022-02-23T10:49:53.800331 #10066] ERROR -- gdu-server: #<Bycast::Tasks::GduServer::SoftwareUpdate::LocalizedError: key: "software_update.error", options: {:type=>"SANtricity OS", :reason=>"Failed to apply the update to one or more nodes"} >