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在 StorageGRID 上偶尔观察到身份联合同步失败

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适用于

NetApp StorageGRID 11.4 及更高版本

问题描述

StorageGRID 每隔几个小时报告警报 Identify federation synchronization failure

主管理节点登录/var/local/log/bycast-err.log可能会报告:

ERROR: Failed to connect to LDAP server with error (Unable to connect, verify your hostname, port, and TLS configuration: Failed DNS lookup for IPs of host "server_name")
 
ERROR   Validation failed. Please check the values you entered for errors. The LDAP server could not be reached. Review your configuration for errors. Unable to begin TLS, verify your certificate and TLS configuration: Failed to parse certificate for server authentication (MgmtApi::LocalizedValidationError)

托管 ADC 节点登录的存储节点/var/local/log/bycast.log可以报告:

DATE <ADC NODE NAME> idnt[5710]: [synchronize.go:231:41c14eca3baaf4f9] WARNING: Error while synchronizing account "<TENANT ID>": Unable to connect, verify your hostname, port, and TLS configuration: LDAP Result Code 200 "Network Error": dial tcp <LDAP IP>:389: i/o timeout

  • LDAP(s) 访问在 StorageGRID 中工作
  • 测试连接访问控制 > 身份联合 > LDAP 服务器中工作

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