跳转到主内容

500尝试停用StorageGRID上的站点时出现内部服务器错误

Views:
Visibility:
Public
Votes:
0
Category:
storagegrid-webscale
Specialty:
sgrid
Last Updated:

适用场景

NetApp StorageGRID

问题描述

  • 访问“取消配置”页面时,会出现以下错误:

500: Internal Server Error 
Unable to find storage grades map for site "XXX1a"

  • 尝试在同一站点上创建存储池时观察到另一个警报:

Error 
TypeError:Cannot read properties of undefined (reading 'displayName')

  • /var/local/logs/nms.log 记录以下内容:

nms.latest.log:Mar12 17:32:40 adminnode NMS: |2025-03-12T17:32:40.972| INFO    Assigning the selected storage grades to Storage Nodes
nms.latest.log:Mar12 17:32:40 adminnode NMS: |2025-03-12T17:32:40.974| INFO    No non-default storage grades to assign.
nms.latest.log:Mar12 17:32:40 adminnode NMS: |2025-03-12T17:32:40.975| INFO    Storage grade to Storage Node assignment complete
nms.latest.log:Mar12 20:27:56 adminnode NMS: |2025-03-12T20:27:56.726| ERROR   Failed to gather ILM information for site:XXX1a: Unable to find storage grades map for site "XXX1a"
nms.latest.log:Mar12 20:27:56 adminnode NMS: |2025-03-12T20:27:56.726| ERROR   Unable to find storage grades map for site"XXX1a" (RuntimeError)

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.