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StorageGRID AutoSupport 已启用，但传递失败

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适用于

  • NetApp StorageGRID
  • HTTPs 协议

问题描述

  • AutoSupport 测试失败。
  • AutoSupport 页面显示错误"One or more recent AutoSupport requests were unsuccessful. See the results tab for details"：

AutoSupport_Error.png

  • bycast-err.log 显示：

May  7 14:42:32 SITE01-SGADMIN1 NMS: |2025-05-07T14:42:32.293| ERROR   Connection to autosupport destination https://support.netapp.com:443 [support.netapp.com] failed with error Failed to open TCP connection to support.netapp.com:443 (Network is unreachable - connect(2) for "support.netapp.com" port 443)

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