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检测到 StorageGRID Appliance NIC 故障 - AutoSupport 消息

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适用于

  • NetApp StorageGRID
  • 软件版本 11.7 +

事件摘要

  • StorageGRID Grid Manager 报告以下警报：检测到设备 NIC 故障 – 检测到设备中的网络接口卡 (NIC) 存在问题。
  • 在以下情况下，ASUP 会生成警报：

StorageGRID Notification from GRIDID(HARDWARE FAILURE - Component: NIC, Slot: hic3, PartNumber: X1158A)
nicName: hic3, nicDescription: ConnectX-6 Lx EN adapter card, 25GbE, Dual-port SFP28, PCIe 4.0 x8, No Crypto, nicSerialNumber: MT2439J01T3R, nicFirmwareVersion: 26.39.1002 (MT_0000000531), componentMarketingPartNumber: X90-SG6000-HBA-FC, component3x5PartNumber: 106-00289, hardwarePlatform: SGF6112

验证

  • 登录到 StorageGRID 网格管理器，并确认“检测到设备 NIC 故障 - 检测到设备中的网络接口卡 (NIC) 存在问题”出现在“警报”部分下。 
    • 使用以下命令验证 hic 上看到的错误：
      • ifconfig <hic>
      • ethtool -S <hic>

解决方法

  1. 重新拔插NIC。有关详细步骤，请参阅设备的维护说明。

  2. The solution might require a part replacement. Please contact NetApp Technical Support or log into the NetApp Support Site to create a case. Reference this article for further assistance.

追加信息

请参阅适合您的设备硬件程序指南：

 

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