由于 NTP 警报导致的设备存储控制器硬件问题
适用于
- NetApp StorageGRID 设备
- SANtricity System Manager
问题
NTP 失败并出现以下错误：
- StorageGRID UI 报告
Appliance storage controller hardware issue - SANtricity System Manager 报告
Unable to Contact NTP Servers / NTP Query Failed - 主要事件日志：
A:2/13/24, 4:47:06 PM (16:47:06) 6396 2261 Controller clocks set by NTP or SNTP Server - Shelf 99, Bay AB:2/13/24, 4:46:14 PM (16:46:14) 6395 2261 Controller clocks set by NTP or SNTP Server - Shelf 99, Bay BB:2/13/24, 3:46:12 PM (15:46:12) 6394 2261 Controller clocks set by NTP or SNTP Server - Shelf 99, Bay BB:2/13/24, 3:46:14 PM (15:46:14) 6393 2261 Controller clocks set by NTP or SNTP Server - Shelf 99, Bay BA:2/13/24, 5:43:31 AM (05:43:31) 6391 2294 Either the NTP server's resolved or configured IP address is wrong or the IP address is unavailable via the attached network - Shelf 99, Bay AA:2/13/24, 5:42:58 AM (05:42:58) 6390 2294 Either the NTP server's resolved or configured IP address is wrong or the IP address is unavailable via the attached network - Shelf 99, Bay AB:2/13/24, 2:45:01 AM (02:45:01) 6388 2294 Either the NTP server's resolved or configured IP address is wrong or the IP address is unavailable via the attached network - Shelf 99, Bay BB:2/13/24, 2:44:28 AM (02:44:28) 6387 2294 Either the NTP server's resolved or configured IP address is wrong or the IP address is unavailable via the attached network - Shelf 99, Bay BA:2/13/24, 2:41:29 AM (02:41:29) 6386 2294 Either the NTP server's resolved or configured IP address is wrong or the IP address is unavailable via the attached network - Shelf 99, Bay AA:2/13/24, 1:40:56 AM (01:40:56) 6385 2294 Either the NTP server's resolved or configured IP address is wrong or the IP address is unavailable via the attached network - Shelf 99, Bay A- 管理端口也可能报告为 Down：
Ethernet port: 1 Link status: Down MAC address: x0:XX:xx:xX:XX:XX Negotiation mode: Auto-negotiate Port speed: Unknown Duplex mode: Half duplex Network configuration: Static IP address: XX.XX.XX.XX Subnet mask: XXX.XXX.XXX.0 Gateway: 0.0.0.0