StorageGRID 设备处于未知状态、SANtricity System Manager也不可用

最后更新
另存为PDF

Views:: 2

Visibility:: Internal

Votes:: 0

Category:: storagegrid<a>StorageGRID 设备</a><a>StorageGRID</a><a>存储节点</a><a>2008933790</a><a>用于转换</a>

Specialty:: sgrid

Last Updated:

适用场景

NetApp StorageGRID 设备

问题描述

在节点上执行维护（重新启动，升级，扩展）和 / 或 SANtricity 系统管理器不可用（连接被拒绝）后， StorageGRID 设备节点处于未知状态

要确认您遇到的是问题描述，请打开与节点的 SSH 会话并检查 syslog 以下事件序列：

root@StorageGRID-PGE:~# tail /var/log/syslog

Oct 4 12:46:02 StorageGRID-PGE root: [2021-10-04 12:46:02+00:00 SGA] ERROR -- Socket error while attempting to recv all. timed out Oct 4 12:46:02 StorageGRID-PGE root: [2021-10-04 12:46:02+00:00 SGA] ERROR -- Connection problem while making SYMbol request. Oct 4 12:46:02 StorageGRID-PGE root: [2021-10-04 12:46:02+00:00 SGA] Traceback (most recent call last): Oct 4 12:46:02 StorageGRID-PGE root: [2021-10-04 12:46:02+00:00 SGA] File "/usr/lib/python2.7/dist-packages/SYMbol/parser.py", line 1965, in _call_interface Oct 4 12:46:02 StorageGRID-PGE root: [2021-10-04 12:46:02+00:00 SGA] return self._rpc_request(t["value"], t["max_wait"], in_obj, out_obj, t["req_auth"]) Oct 4 12:46:02 StorageGRID-PGE root: [2021-10-04 12:46:02+00:00 SGA] File "/usr/lib/python2.7/dist-packages/SYMbol/parser.py", line 2077, in _rpc_request Oct 4 12:46:02 StorageGRID-PGE root: [2021-10-04 12:46:02+00:00 SGA] buf = self._recv_all(4, float(timeout)) Oct 4 12:46:02 StorageGRID-PGE root: [2021-10-04 12:46:02+00:00 SGA] File "/usr/lib/python2.7/dist-packages/SYMbol/parser.py", line 1996, in _recv_all Oct 4 12:46:02 StorageGRID-PGE root: [2021-10-04 12:46:02+00:00 SGA] recvd = self._socket.recv(num_bytes - bytes_read, socket.MSG_DONTWAIT) Oct 4 12:46:02 StorageGRID-PGE root: [2021-10-04 12:46:02+00:00 SGA] timeout: timed out Oct 4 12:46:02 StorageGRID-PGE root: [2021-10-04 12:46:02+00:00 SGA] ERROR -- Connection to agent failed