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StorageGRID 修补程序和 SANtricity 操作系统升级冲突阻止继续升级

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适用于

StorageGRID 设备

问题

  • 在 Grid Manager 中应用修补程序时,升级后的设备节点会显示一条警报消息:"需要更新设备 SANtricity 操作系统软件。"此时,其他设备节点尚未单击"批准"按钮以继续进行修补程序升级。
  • 在警报详细信息页面上,客户单击"建议操作"下的"SANtricity 操作系统更新页面"。

alertdetail.png

  • 当其他设备节点尚未应用修补程序时,客户在 SANtricity 操作系统更新页面中上传正确的 SANtricity OS 升级文件。页面立即显示错误:"加载安装程序文件失败:当更新已在进行中时,无法上载软件更新安装程序文件。"此外,页面显示的是修补程序文件,而不是上传的 SANtricity 操作系统文件。

SANtricityOSupdate.png

  • 返回维护 -> 软件更新,可以看到 GRID OS 和修补程序的升级按钮呈灰色,导致修补程序升级无法继续。
  • 软件更新页面报告错误:在最近的 SANtricity 操作系统升级过程中发生错误。必须重试 SANtricity 操作系统升级,然后才能应用修补程序或升级到新的 StorageGRID 版本。如果无法升级 SANtricity 操作系统,请联系技术支持。

softwareupdate.png

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