SANtricity 通过 StorageGRID 管理器更新卡住：GDU 服务当前繁忙

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适用于

NetApp StorageGRID
SANtricity OS

问题描述

StorageGRID FW 在 SANtricity 升级前已成功更新。
在尝试通过 GRID Manager 升级 SANtricity OS 期间，升级失败，并显示以下错误消息，其中将以前的 SANtricty FW 而不是新的 FW 版本作为升级文件，即使在升级之前已选择新的 FW：

The GDU service is currently busy. Try again later.

`gdu-server.log` 包含以下条目：

I, [2025-07-21T09:40:45.013694 #20573] INFO -- gdu-server: GDU Server lock currently held by Santricity OS Update E, [2025-07-21T09:40:45.013746 #20573] ERROR -- gdu-server: GDU Server is locked. Unable to process client request Software Update. E, [2025-07-21T09:40:45.013823 #20573] ERROR -- gdu-server: Task failed: "SoftwareUpdate"

重新启动 gdu-server 服务导致hotfix错误：

gdu-server: Executing command '/usr/sbin/execute-hotfix.py -src /var/local/install/RCB 11.80. 1R4_280x 67fe96d2. dlp -destDir /var/local/tmp/hotfix-stage -cleanup -persistFile -- -- apply 2>&1' on INFO -- Executing execute-hotfix.py with arguments: -src /var/local/install/RCB_11.80. 1R4_280x_67fe96d2. dlp -destDir /var

ERROR -- Unable to execute command. Invalid hotfix file: /var/local/install/RCB_11.80.1R4_280x_67fe96d2.dlp. Expected TGZ format.