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来自StorageGRID的单个每周ASUP失败

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Category:
storagegrid-webscale<a>20180096863</a>
Specialty:
sgrid
Last Updated:

适用场景

  • NetApp StorageGRID
  • 每周ASUP

问题描述

  • StorageGRID UI中报告了每周ASUP的单个故障。
  • nms.log 报告以下错误:

Jul  7 19:25:39 (node_name) NMS:|2024-07-07T19:25:39.403| ERROR   Failedto send WEEKLY Asup to destination https://support.netapp.com:443:503,<!DOCTYPE html>#012<html>#012#012<head>#012   <title>503 Error -Message</title>#012   <metacontent="description" name="Error Page" />#012   <metacontent="IE=edge,chrome=1" http-equiv="X-UA-Compatible"/>#012   <metacontent="width=device-width, initial-scale=1, maximum-scale=1,user-scalable=no" name="viewport" />#012   <style>#012        html {#012            height: 100%;#012            display: block;#012        }#012        #012        body {#012            margin: 0;#012            padding: 0;#012            min-width: 768px;#012            font-size: 14px;#012            font-weight: 300;#012            line-height: 1.231;#012            font-family: brandon_text,"Open Sans", sans-serif;#012       }#012        #012        div {#012            display: inline-block;#012            box-sizing: border-box;#012        }#012        #012        .error-page {#012            position: fixed;#012            top: 0;#012            bottom: 0;#012            left: 0;#012            right: 0;#012        }#012        #012        .error-page__main-container {#012            position: fixed;#012            top: 0;#012            bottom: 0;#012            left: 0;#012            right: 0;#012            height: 130px;#012            margin: auto;#012        }#012        #012        .error-page__message {#012            position: relative;#012            color: #61717D;#012            display: flex;#012            flex-direction: column;#012            align-items: center;#012        }#012        #012        .error-page__header {#012            background: #002538;#012            height: 60px;#012            display: flex;#012            align-items: center;#012        }#012        #012        .error-page__header-logo {#012            margin-left: 24px;#012        }#012        #012        .error-page__header-name {#012            margin-left: 10px;#012            color: white;#012            font-weight: 500;#012            font-size: 16px;#012        }#012   </style>#012</head>#012#012<body>#012   <divclass="error-page">#012       <div class="error-page__header">#012           <divclass="error-page__header-logo">#012               <svg width="36"height="36" viewBox="0 0 36 36" fill="none"xmlns="http://www.w3.org/2000/svg">#012           <rect opacity="0.6"width="36" height="36" rx="3"fill="#DDDDDD" fill-opacity="0.25"/>#012           <pathfill-rule="evenodd" clip-rule="evenodd" d="M7.6394813.8763C7.32265 13.2097 6.53978 12.9085 5.80923 13.22C5.07771 13.5323 4.8093214.3104 5.13972 14.9769L8.20726 21.3745C8.68977 22.3785 9.19844 22.9037 10.152822.9037C11.1721 22.9037 11.6168 22.3311 12.0984 21.3745C12.0984 21.3745 14.774515.7848 14.8016 15.7262C14.8287 15.6667 14.915 15.4863 15.1872 15.4873C15.417815.4901 15.6106 15.6658 15.6106 15.9019V21.3699C15.6106 22.2121 16.098 22.903717.0349 22.9037C17.9718 22.9037 18.4786 22.2121 18.4786 21.3699V16.8966C18.478616.0339 19.1219 15.4743 20.0007 15.4743C20.8785 15.4743 21.4638 16.0525 21.463816.8966V21.3699C21.4638 22.2121 21.9521 22.9037 22.888 22.9037C23.824 22.903724.3327 22.2121 24.3327 21.3699V16.8966C24.3327 16.0339 24.9751 15.4743 25.853815.4743C26.7307 15.4743 27.3169 16.0525 27.3169 16.8966V21.3699C27.3169 22.212127.8052 22.9037 28.7421 22.9037C29.6771 22.9037 30.1848 22.2121 30.184821.3699V16.2784C30.1848 14.4071 28.6181 13.0963 26.7307 13.0963C24.8452 13.096323.6651 14.3476 23.6651 14.3476C23.0373 13.5667 22.172 13.0972 20.70913.0972C19.1646 13.0972 17.8129 14.3476 17.8129 14.3476C17.1841 13.5667 16.115413.0972 15.2308 13.0972C13.8618 13.0972 12.7747 13.6755 12.1119 15.1303L10.152819.5608L7.63948 13.8763Z" fill="white"/>#012           </svg>#012           </div>#012           <divclass="error-page__header-name">#012                VMware NSX ALB (Avi)#012           </div>#012       </div>#012       <divclass="error-page__main-container">#012           <divclass="error-page__message">#012               <h3>503 ResponseCode</h3>#012               <p>#012                   <!-- Please contact our technical support with Request ID:6YH-rYVa-hZdJ and Application Name: VS-SUPPORTHIO-P443 -->#012               </p>#012           </div>#012       </div>#012   </div>#012</body>#012#012</html>

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