SCE和SCW插件升级到4.6或4.7后无法注册navssrvv提供程序

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Specialty:: snapx<a>2009065299</a><a>navssvv</a><a>4.6 升级</a>

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适用场景

SnapCenter服务器(SC) 4.6/4.7
适用于Microsoft Exchange Server的SnapCenter插件(SCE) 4.6/4.7
适用于Microsoft Windows Server的SnapCenter插件(SCW) 4.6/4.7
Data ONTAP VSS提供程序(navsssvv)

问题描述

将SCE和SCW升级到4.6或4.7后、无法注册navssssvv、并且作业详细信息中显示以下错误：

A fatal error occurred during Installation. Check the Installer log "\\Host_IP\C$\Windows\SnapCenter plugin\Install_id\SnapCenter_Windows_Host_Plug-in_Install_id.log" for more information

C:\Windows\SnapCenter plugin\SnapCenter_Windows_Host_Plug-in_Install_<Job_ID>.log在SCE主机上的中出现错误：

(ISP Action): SUITE_INSTALLDIR for SCW Plugin = <installation_path>\NetApp\SnapCenter\SnapCenter Plug-in for Microsoft Windows\ (ISP Action): BI_SERVICEACCOUNT = ".\LocalSystem" (ISP Action): Program Executable Path = "<installation_path>\NetApp\SnapCenter\SnapCenter Plug-in for Microsoft Windows\navssprv.exe" (ISP Action): Program Command Line = -r service -a ".\LocalSystem" (ISP Action): LaunchProgram: Working Directory: <installation_path>\NetApp\SnapCenter\SnapCenter Plug-in for Microsoft Windows\ (ISP Action): LaunchProgram: LaunchApplication Result: -1 (ISP Action): LaunchProgram: LaunchApplication Program exit code: 1155, Exit message: No application is associated with the specified file for this operation. (ISP Action): LaunchProgram: Program Value: <installation_path>\NetApp\SnapCenter\SnapCenter Plug-in for Microsoft Windows\regsvr32 (ISP Action): LaunchProgram: Command Line: VSSProviderSupportPS.dll (ISP Action): LaunchProgram: Working Directory: <installation_path>\NetApp\SnapCenter\SnapCenter Plug-in for Microsoft Windows\ (ISP Action): LaunchProgram: LaunchApplication Result: -1 (ISP Action): LaunchProgram: LaunchApplication Program exit code: 2, Exit message: The system cannot find the file specified. (ISP Action): LaunchProgram: End... (ISP Action): RegisterVSSProvider: Register VSS Provider Result: 0 . (ISP Action): RegisterVSSProvider: Register VSS Provider Result (Post Config Validation): -2147024894 . (ISP Action): ISInstallMode = 0 (ISP Action): RegisterVSSProvider: ERROR: Failed to Configure the VSS Provider Action returned value 0x00000643 Action 'SCW_RegisterVSSProvider' returned status 0x80070643 Original exit status: 0x80070643, final exit status: 0x00000643

SCE、SCW和SMCore安装日志将显示它们已成功安装
在SC主机视图中、可能会在整体状态中看到服务已停止、并且版本不会更新