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主机部署失败、并在4.8中显示"Unable to find the supported plug-ins info"(无法找到支持的插件信息)

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snapx<a>2009年587880</a>
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适用场景

SnapCenter服务器(SC)

问题描述

  • 在中、任何用于安装或升级主机的插件部署都失败、并显示以下错误 SnapManagerWeb_<JOB>.log
ERROR SnapManagerWeb_18404 PID=[8624] TID=[17] Unable to find the SnapCenter supported plug-in packages.
ERROR SnapManagerWeb_18404 PID=[8624] TID=[17] Failed to get the supported plug-ins version map. Error: Value cannot be null.
ERROR SnapManagerWeb_18404 PID=[8624] TID=[17] Failed to calculate the plug-in compatibility status. Unable to find the supported plug-ins info.
 
  • 尽管存在以下情况、仍会发生此错误:
  1. 位于的软件包存储库 %PROGRAMDATA%\NetApp\SnapCenter\Package Repository 包含所有插件安装程序文件(Windows、Linux、AIX)及其签名 .SIG 文件(4.8+)、包括 oracle_checksum.txt 和  snapcenter.config 文件。
  2. 处的注册表项\HKEY_LOCAL_MACHINE\SOFTWARE\NetApp\SnapCenterServer 正确指向%PROGRAMDATA%\NetApp\SnapCenter
  3. NSM存储库数据库的表 nsm_PluginPackages 显示了正确的版本插件、并在 Repository _Path中使用 了正确的文件引用、同时 已下载的插件 设置为(二进制、单位) 0x1。

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