GetQueuedJobsCache请求时，内部服务器错误导致SnapCenter备份作业失败

最后更新
另存为PDF

Views:

Visibility:: Public

Votes:: 0

Category:: snapcenter

Specialty:: snapx

Last Updated:

适用于

SnapCenter服务器6.0
适用于Microsoft Windows的SnapCenter插件(SCW) 6.0
SnapCenter Server 和 SCW 在同一版本中运行
Windows 更新应用于 SnapCenter Server 和插件主机

问题

SnapCenter 备份作业在应用 Windows 更新后因以下错误而开始失败

An error occured while adding job to jobQ: Request to 'https://<SNAPCENTER_SERVER>:8146/JobStatusService.svc/GetQueuedJobsCache' failed. Status Code:InternalServerError

SMCoreService.log 在插件主机中表示请求 https://<SNAPCENTER_SERVER>:8146/JobStatusService.svc/GetQueuedJobsCache 失败 InternalServerError

ERROR SMCore PID=[7696] TID=[29] WebException caught while invoking https://<SNAPCENTER_SERVER>:8146/JobStatusService.svc/GetQueuedJobsCache ERROR SMCore PID=[7696] TID=[29] WebException Encountered, Response null ERROR SMCore PID=[7696] TID=[29] Exception in method: InvokeXML. System.Net.WebException: Request to 'https://<SNAPCENTER_SERVER>:8146/JobStatusService.svc/GetQueuedJobsCache' failed. Status Code:InternalServerError at SnapMgrHelper.RestAdapter.InvokeThroughHttpClient(InvokeParams invokeParams, WebHeaderCollection& responseHeaders, SmRequestBase req, String data) at SnapMgrHelper.RestAdapter.InvokeXML[TReq,TRes](TReq request, String methodType, String remoteURL, Boolean xmlSerializer, Boolean removeXMLNamespace, Boolean dataContractDeserializer, Boolean logRequest, Boolean logResponse, Boolean addContentTypeForGET) : Detailed Exception Request to 'https://<SNAPCENTER_SERVER>:8146/JobStatusService.svc/GetQueuedJobsCache' failed. Status Code:InternalServerError : BaseException System.Net.WebException: Request to 'https://<SNAPCENTER_SERVER>:8146/JobStatusService.svc/GetQueuedJobsCache' failed. Status Code:InternalServerError at SnapMgrHelper.RestAdapter.InvokeThroughHttpClient(InvokeParams invokeParams, WebHeaderCollection& responseHeaders, SmRequestBase req, String data) at SnapMgrHelper.RestAdapter.InvokeXML[TReq,TRes](TReq request, String methodType, String remoteURL, Boolean xmlSerializer, Boolean removeXMLNamespace, Boolean dataContractDeserializer, Boolean logRequest, Boolean logResponse, Boolean addContentTypeForGET) DEBUG SMCore PID=[7696] TID=[29] Invoked service successfully ERROR SMCore PID=[7696] TID=[29] Failed to create Job Queue: Request to 'https://<SNAPCENTER_SERVER>:8146/JobStatusService.svc/GetQueuedJobsCache' failed. Status Code:InternalServerError ERROR SMCore PID=[7696] TID=[29] System.Net.WebException: Request to 'https://<SNAPCENTER_SERVER>:8146/JobStatusService.svc/GetQueuedJobsCache' failed. Status Code:InternalServerError

SnapManagerWeb.log 在 SnapCenter Server 中表示 CreateBackup 请求插件主机返回错误

DEBUG SnapManagerWeb_5784 PID=[165408] TID=[160] Basic: HTTPS URL : https://<PLUG_IN_HOST>:8145/ProtectionService/CreateBackup DEBUG SnapManagerWeb_5784 PID=[165408] TID=[265] InvokeXML: Response Data: ****************************

<Error>An error occured while adding job to jobQ: Request to 'https://<SNAPCENTER_SERVER>:8146/JobStatusService.svc/GetQueuedJobsCache' failed. Status Code:InternalServerError</Error>