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使用BlueXP注册SnapCenter服务器失败

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适用场景

  • SnapCenter服务器4.9P2 (SC)
  • BlueXP

问题描述

尝试在BlueXP UI中注册SC时(为了使BlueXP能够将卷和应用程序从OnPrem SC复制到BlueXP云)、会出现以下错误:

Failed to register SnapCenter server.Http failure response for https://snapcenter.cloudmanager.cloud.netapp.com/api/hybrid-app/snapcenter: 0 unknown error

SnapCenterServer_Registration_in_BlueXP.jpg

从BlueXP连接器日志中、看到另一个错误:

"err":"Failed to retrieve access token for Client ID `ABC` from BlueXP: {\"error\":\"access_denied\",\"error_description\":\"Unauthorized\"}","level":"error","msg":"Validate if the Client ID matches with the BlueXP service account's Client ID and contact NetApp support.

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