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升级到5.0和ONTAP到9.14.1后、SnapCenter克隆向导未填充。无法加载辅助定位器

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适用场景

  • SnapCenter 服务器(SC)
  • 适用于Exchange的SnapCenter插件(SCE)
  • 适用于SQL的SnapCenter插件(SCSQL)
  • PowerShell工具套件(PSTK)

问题描述

  • 升级到SnapCenter 和 ONTAP后 、将不会填充克隆向导
  • SnapCenter无法使用SCE重命名VSS快照、并且不会为SnapVault更新快照的SnapMirror标签
  • SnapCenter无法在负载定位器下加载二级存储信息： 

Secondary storage for one or more volumes are not found. If you want to perform verification on secondary storage system, you must have established the SnapVault or SnapMirror relationships and ensure that the secondary locators are loaded using "Load locators" button.

SnapCenter_ErrorMessage_SecondaryStorageNotFound.png

  • SnapCenter UI中报告的错误消息：
Activity 'Starting Exchange Backup' failed with error: The following activities failed:Renaming VSS Snapshot,Registering Backup and Applying Retention,Grouping Resources. Please check the activities for detailed error message
  • SMCoreService.log中报告的错误消息：

DEBUG SMCore PID=[34108] TID=[67] Command: Get-NcSnapshot. Storage System: <SVM_Name_or_IP>. Version: NetApp Release 9.14.1P1: Thu Feb 15 00:45:21 UTC 2024. Connection Mode: REST
DEBUG SMCore PID=[34108] TID=[47] ex.Message : The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: The operation has timed out

DEBUG SMCore PID=[34108] TID=[47] Command: Get-NcSnapshot. Storage System: <SVM_Name_or_IP>. Version: NetApp Release 9.14.1P1: Thu Feb 15 00:45:21 UTC 2024. Connection Mode: REST
DEBUG SMCore PID=[34108] TID=[67] ex.Message : The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: Record doesn't exist.

DEBUG SMCore PID=[34108] TID=[45] Command: Remove-NcSnapshot. Storage System: <SVM_Name_or_IP>. Version: NetApp Release 9.14.1P1: Thu Feb 15 00:45:21 UTC 2024. Connection Mode: REST
DEBUG SMCore PID=[34108] TID=[45] ex.Message : The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: The remote server returned an error: (404) Not found.

DEBUG SMCore PID=[34108] TID=[45] Command: Get-NcSnapshot. Storage System: <SVM_Name_or_IP>. Version: NetApp Release 9.14.1P1: Thu Feb 15 00:45:21 UTC 2024. Connection Mode: REST
DEBUG SMCore PID=[34108] TID=[45] ex.Message : The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: The remote server returned an error: [500]: The snapshot name does not exist.

SMCore_SMC.log中报告的错误消息<Job_Id>：

Activity 'Renaming VSS Snapshot' failed with error: Rename snapshot '{07631601-86e4-444d-9cbd-89b06c2e348c}' failed: .
Activity 'Registering Backup and Applying Retention' failed with error: Retention : Error: Snapshot enumeration failed.

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