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SnapCenter 6.0.1 发现失败,超时 60 分钟

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snapcenter
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适用于

  • SnapCenter Creator Plug-in (SCC) 6.0.1
  • SCC 的 DB2 Database 插件

问题描述

使用 sudoers 设置使用 DB2 插件添加 DB2 主机后,运行发现时将显示以下错误消息:

ErrorCode(-1), ErrorMessage (SCC-00175: Auto Complete Discovery for plug-in [DB2] failedwith error [       Operation [DISCOVERCOMPLETE] timed out, refer logs for more details.Set the SC_AGENT_TIMEOUT parameter for configuring the timeout on this host by running"Set-SmConfigSettings -Plugin -HostName hostname -PluginCode <plugin_code> -configSettings@{"SC_AGENT_TIMEOUT"="timeout_in_seconds"} " PowerShell cmdlet from the SnapCenter Server.] and exit code [1]. Exiting.)

Failed Activity 'Storage Discovery' failed with error: Failed to fetch the storage system details. Make sure the Storage Virtual Machine (SVM) is added for the resources: Resource Name. Activity 'Send EMS Messages' failed with error: unable to find storage system for given resources. EMS message instead sent to the storage connection accessible by this user:User Name 2. job logs shows Errors

2025-08-10T05:32:01.0018792-04:00 DEBUG SMCore PID=[3656] TID=[677] SendEmsMessage response: Error Message: Failed to send the EMS autosupport message to svm-atccoloprod-ora12. , Error Code: 102

2025-08-10T05:32:02.0627486-04:00 ERROR DataONTAP.C.PowerShell.SDK.NcControllerCmdlet PID=[3656] TID=[Pipeline Execution Thread] API exception NetApp.Ontapi.NaConnectionTimeoutException: Connection to (HOST IP) on port 443 for protocol HTTPS timed out. ---> System.Net.WebException: The operation has timed out.

注:此问题也可能出现在正确发现数据库的其他插件上。

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