跳转到主内容

SnapCenter 4.9 和 5.0 安装失败,安装过程中出现致命错误

Views:
55
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

适用场景

  • SnapCenter 服务器 (SC) 4.9 和 5.0
  • MySQL 服务器

问题描述

  • SnapCenter 升级到 4.9 或 5.0;或者全新安装 SnapCenter 4.9 或 5.0 失败返回 GUIfatal error during installation.
  • MySQLInstaller 日志错误:
InstallShield.log
(CLR Action): GetMySqlConnection: Error: MySQL Exception occured: Threw Exception.Type: Devart.Data.MySql.MySqlException, Exception Error Code: 0x80004005, Exception.Message: Can't connect to MySQL server on 'localhost' (10061):
No connection could be made because the target machine actively refused it 127.0.0.1:3306
(CLR Action): ExecuteNonQuery: Error: MySQL Connection is invalid.
 
MySQLInstaller_<Date_Time>.log
Install MySQL Server.Log: Installation : Failed to start process for MySQL Server <Version>
Install MySQL Server.Log: Installation : Database initialization failed.
Install MySQL Server.Log: Installation : Configuration of MySQL Server <Version> has completed unsuccessfully! (Check the log for more details)
Install MySQL Server.Log:: ERROR: SET PASSWORD: Exception: Can't connect to MySQL server on 'localhost' (10061):
No connection could be made because the target machine actively refused it 127.0.0.1:3306
 
SMS_Install_<Date_Time>.log
StartService: ERROR Cannot start service: Time out has expired and the operation has not been completed.
WiXCSCA: RestartService: StartService: ERROR: Cannot start MySQL57 service
WixCSCA.ConfigureMySqlServer: MysQL Service restart is failed
MySql: SetMySqlRootPassword: Exception: Can't connect to MySQL server on 'localhost' (10061):
No connection could be made because the target machine actively refused it 127.0.0.1:3306
CreateDB: CustomAction1: ERROR : EXCPTION: Unable to start MySQL service: Time out has expired and the operation has not been completed.
 
  • 如果从 SnapCenter 访问 SnapCer UI: 

SnapCenter repository is not accessible. Error: The Entity Framework provider type 'Devart.Data.MySql.Entity.MySqlEntityProviderServices, Devart.Data.MySql.Entity.EF6 , Version=8.5.658.0, Culture=neutral, PublicKeyToken=09af7300eec23701' registered in the application config file for the ADO.NET provider with invariant name 'Devart.Data.MySql' could not be loaded. Make sure that the assembly-qualified name is used and that the assembly is available to the running application. See http://go.microsoft.com/fwlink/?LinkId=260882 for more information.

SC_Browser.png

  • 如果从另一台计算机访问SnapCenter UI:

Runtime Error

Other_Browser.png

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.