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选择控制阀备份开始失败,并出现异常“产品日志中不允许有内容”

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snapcenter
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snapx<a>2009612174</a>
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适用场景

  • 适用于VMware vSphere (SCV) 4.5的SnapCenter插件
  • 自上次成功备份以来、配置未更改

问题描述

  • 选择控制阀备份开始无法发现资源,并显示消息:

Error: Unable to discover resources on SCV: Storage discovery failed, received error during operation: java.lang.NullPointerException.

8327afe0-83f5-485e-bb44-cc25d6e07ec0.png

  • vmcontrol_<JOB_ID>.log 显示存储发现失败 java.lang.NullPointerException

ERROR <SCV> --- [94819250-652034] c.n.a.s.p.DiscoverResourcesManager     : [JobId:6370] Storage discovery failed, received error during operation: java.lang.NullPointerException. Please refer to operation logs for more details.
java.lang.NullPointerException
   at com.netapp.aegis.vsphere.VsphereInventoryService.getVirtualMachineByUuid(VsphereInventoryService.java:132)
   at com.netapp.aegis.discovery.VsphereDiscoveryManager.addVmInfo(VsphereDiscoveryManager.java:781)
   at com.netapp.aegis.backup.BackupMetadataManager.discoverMetdataInfo(BackupMetadataManager.java:725)
   at com.netapp.aegis.discovery.StorageDiscoveryManager.discoverVirtualEntities(StorageDiscoveryManager.java:260)
   at com.netapp.aegis.sms.provider.DiscoverResourcesManager.discoverResources(DiscoverResourcesManager.java:222)
   at sun.reflect.GeneratedMethodAccessor125.invoke(Unknown Source)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
   at java.lang.reflect.Method.invoke(Method.java:498)

  • vmcontrol-<TIMESTAMP>.log 显示VI SDK遇到异常 Content is not allowed in prolog

DEBUG <SCV> --- [94819250-652034] c.n.a.v.VcenterUtil            : VCURL :https://<VCENTER_IP>:443/sdk
DEBUG <SCV> --- [94819250-652034] c.n.a.v.VsphereService           : vSphereServiceURL is : https://<VCENTER_IP>:443/sdk
DEBUG <SCV> --- [94819250-652034] c.n.a.v.VsphereService           : VI SDK invoke exception:org.dom4j.DocumentException: Error on line 1 of document  : Content is not allowed in prolog.
ERROR <SCV> --- [94819250-652034] c.n.a.s.p.DiscoverResourcesManager     : VI SDK invoke exception:org.dom4j.DocumentException: Error on line 1 of document  : Content is not allowed in prolog.
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