选择控制阀备份失败，并显示错误“Snapshot操作失败。值不能为空。"

适用场景

问题描述

• 选择控制阀备份作业失败并显示错误：

Snapshot operation failed. Value cannot be null. (Parameter 'source').

• Job-<JOB_ID>.log New-NcSnapshotMulti 由于超时、报告失败

[ERR] API exception
[DBG] ex.InnerException.Message : Connection to <IP> on port 443 for protocol HTTPS timed out.
[DBG] TransportType: Https
[INF] End GetStorageConnection
[DBG] ex.InnerException.InnerException.Message : The operation has timed out.
[INF] Begin CleanUpIfStale
[INF] Begin GetSALCommandRenewConnectionObject
[INF] End StorageConnectionFaultListener
[INF] End OnConnectionFault
[INF] End GetSALCommandRenewConnectionObject
[DBG] PS error string :the operation has timed out, Sleeping for: 10000ms
[ERR] Failed to run a command New-NcSnapshotMulti

• Job-<JOB_ID>.log Value cannot be null 6次失败后还会报告错误 New-NcSnapshotMulti

[ERR] Failed to run a command New-NcSnapshotMulti
  :
[ERR] Failed to run a command New-NcSnapshotMulti
  :
[ERR] Failed to run a command New-NcSnapshotMulti
  :
[ERR] Failed to run a command New-NcSnapshotMulti
  :
[ERR] Failed to run a command New-NcSnapshotMulti
  :
[ERR] Failed to run a command New-NcSnapshotMulti
[DBG] Required OntapiMajorVersion = 1, OntapiMinorVersion = 20
[ERR] Error: Snapshot operation failed, Exception:Failed to run a command New-NcSnapshotMulti

 Value cannot be null. (Parameter 'source')

• AUDIT-MLOG-TXT.GZ In AutoSupport 显示 snapshot-multicreate  成功需要60秒以上。

Wed Oct 11 2023 01:05:24 +00:00 [kern_audit:info:2311] 8503e80001230fad :: <CLUSTER>:ontapi :: <SCV-IP>:<PORT> :: <SVM>:admin :: <netapp version='1.7' xmlns='http://www.netapp.com/filer/admin' vfiler='SVM'><snapshot-multicreate> <snapshot>SNAPSHOT</snapshot> <volume-names>  <volume-name>VOLUME</volume-name> </volume-names></snapshot-multicreate></netapp> :: Pending:
Wed Oct 11 2023 01:07:14 +00:00 [kern_audit:info:2311] 8503e80001230fad :: <CLUSTER>:ontapi :: <SCV-IP>:<PORT> :: <SVM>:admin :: snapshot-multicreate :: Success: