由于vCenter中的LDAP出现故障、SCV备份失败、并显示内部服务器错误

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Category:: snapcenter

Specialty:: snapx<a>2009年533730.</a>

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适用场景

适用于 VMware vSphere （选择控制阀）的 SnapCenter 插件

问题描述

选择控制阀电卡杯失效并显示错误：

Error: Unable to update job on job service : Error occured while calling protection services: Internal Server Error

ssoAdminServer.log 在vCenter中报告错误：

2023-04-03T15:18:06.672Z WARN ssoAdminServer[148:pool-2-thread-35] [OpId=<OPID>] [com.vmware.identity.idm.server.ServerUtils] cannot bind connection: [ldap://<VCENTER>:389, <VCENTER>@vsphere.local]
 2023-04-03T15:18:06.672Z ERROR ssoAdminServer[148:pool-2-thread-35] [OpId=<OPID>] [com.vmware.identity.idm.server.ServerUtils] cannot establish ldap connection with URI: [ldap://<VCENTER>:389] because [com.vmware.identity.interop.ldap.TimeoutLdapException] with reason [Timed out] therefore will try to attempt to use secondary URIs, if applicable
 2023-04-03T15:18:06.672Z ERROR ssoAdminServer[148:pool-2-thread-35] [OpId=<OPID>] [com.vmware.identity.idm.server.config.directory.DirectoryConfigStore] com.vmware.identity.interop.ldap.TimeoutLdapException: Timed out
 LDAP error [code: -5]
 2023-04-03T15:18:06.673Z ERROR ssoAdminServer[148:pool-2-thread-35] [OpId=<OPID>] [com.vmware.identity.idm.server.IdentityManager] Failed to get all certificates for tenant [vsphere.local]
 2023-04-03T15:18:06.673Z ERROR ssoAdminServer[148:pool-2-thread-35] [OpId=<OPID>] [com.vmware.identity.idm.server.ServerUtils] Exception 'com.vmware.identity.interop.ldap.TimeoutLdapException: Timed out
 LDAP error [code: -5]'

注意：
ssoAdminServer.log 路径位于 /var/log/vmware/sso/ssoAdminServer.log vCenter Server中