SCSQL备份失败、并显示错误"无法找到数据库文件"

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Category:: snapcenter

Specialty:: snapx<a>2010034577</a>

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适用场景

SnapCenter服务器(SC)
适用于Microsoft SQL Server的SnapCenter插件(SCSQL)
适用于Microsoft Windows的SnapCenter插件(SCW)
Microsoft存储空间SMP服务(SMPHOST)

问题描述

对独立主机或集群主机上的所有SQL数据库执行SCSQL备份失败、并显示以下错误：

SnapCenter UI:

Activity 'Discovering Resources' failed with error: Unable to find the database files : (<Database_Files>). Ensure that the storages are in valid state.

Activity 'Registering invalid databases' failed with error: Unable to find any healthy resource on NetApp storage.

SCW_<JobID_Date_Time>.log:

Verbose SDW PID=[<PID>] TID=[<TID>] GetHostFileSystem: Found 0 disks

Error SDW PID=[<PID>] TID=[<TID>] Failed to get resource object graphs using SMAPI. Error code: 0. Details: Failed to enumerate the disks.

Verbose SDW PID=[<PID>] TID=[<TID>] ++VirtualDiskDiscoveryManager::ResolveVirtualDiskStorageLayout

Error SDW PID=[<PID>] TID=[<TID>] Errror: The resource graph is null/empty

Application Event Viewer log on affected SQL host:

A timeout was reached (30000 milliseconds) while waiting for the Microsoft Storage Spaces SMP service to connect. The Microsoft Storage Spaces SMP service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.