SCE备份失败-握手错误

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Category:: snapcenter

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适用场景

NetApp SnapCenter服务器(SC) 5.0P1
适用于Exchange Server的NetApp SnapCenter插件(SCE) 5.0P1

问题描述

升级SnapCenter后、主机上未运行常设备份：

SnapCenter repository is not accessible. Error: Bad handshake

备份作业日志中返回错误：

SnapManagerWeb_XXXX.log

2024-08-06T21:00:09.7773796-05:00 ERROR SnapManagerWeb_XXXXX PID=[1256] TID=[98] Bad handshake

2024-08-06T21:00:09.7773796-05:00 DEBUG SnapManagerWeb_XXXXX PID=[1256] TID=[98] Connection is not valid. cleaning up...

2024-08-06T21:00:09.7773796-05:00 ERROR SnapManagerWeb_XXXXX PID=[1256] TID=[98] GetHostByName Exception:  System.Exception: SnapCenter repository is not accessible. Error: Bad handshake

at SnapManager.SMSDALHelper.SmRepositoryProvider.GetServerContext(SmPluginCode pluginCode, String dbServer)

at SnapManager.SMSDALHelper.SmRepositoryProvider.GetSnapMgrEntities(SmPluginCode pluginCode)

at SnapManager.SMSDALHelper.DALHelper.GetHostByName(String hostName)

[NA-631] Snapcenter: Failed to store the secondary update status of the resources. - JHCN Jira ( Job 765831 ) SnapVault update for data backup 10:09:36 0.00:05:00 Failed to store the secondary update status of the resources. Error: SnapCenter repository is not accessible. Error: Bad handshake