新安装的SCE/SCW 4.8P1无法注册navssrv服务

适用场景

• SnapCenter服务器(SC) 4.8P1
• 适用于Microsoft Exchange Server的SnapCenter插件(SCE) 4.8P1
• 适用于Microsoft Windows Server (SCW)的SnapCenter插件4.8P1
• Data ONTAP VSS提供程序(navsssvv)

问题描述

• 新安装的SCE/SCW无法注册navssrvv服务、并且该服务未显示在  主机上的Services.msc中。
• 安装日志中出现错误：

 (ISP Action): A program failed to start.\nTrying to start a program resulted in an error.\nProgram location: C:\Program Files\NetApp\SnapCenter\SnapCenter Plug-in for Microsoft Windows\\nProgram: "C:\Program Files\NetApp\SnapCenter\SnapCenter Plug-in for Microsoft Windows\navssprv.exe"\nCommand line: -r service -a ".\LocalSystem"\n\nGetLastError returned: 0.
(ISP Action): RegisterVSSProvider: Data ONTAP VSS Hardware Provider Registry key path = SYSTEM\CurrentControlSet\Services\VSS\Providers\{31fca584-72be-45b6-9419-53a3277301d1}
(ISP Action): RegisterVSSProvider: Data ONTAP VSS Hardware Provider -Version = 
(ISP Action): RegisterVSSProvider: Register VSS Provider Result (Post Config Validation): -2147024894 .

• 重新注册 服务无法解析问题描述。