跳转到主内容

将 SnapCenter 升级到 4.1.1P3 或更高版本后, Oracle 插件可能会在发现 Oracle 数据库时失败

适用场景

  • 适用于Oracle 4.1.1P3、4.1.1P4、4.2、4.6 (SCO)的SnapCenter插件
  • 采用Oracle 11r、12c、18c、19c的Linux主机

问题描述

将适用于Oracle的SnapCenter插件升级到4.1.1P3、4.1.1P4或4.2后、可能会出现以下错误之一、从而阻止再次发现数据库:

  1. Discovery failed for object ORCRL with error PL-SCO-20006: Discovery of database files failed for database ORCL on host rhel.demo.netapp.com with error
    PLAT-00040: Unable to determine permissions for file /oracle/12.1.0/grid/bin/dbhome. Error: No such file or directory..
  2. c.n.o.c.p.UnixOraclePlatform - Database instances discovered from oratab: [oracleHome: /ora01/app/oracle12c/product/12c/db_1, identifier: techdb3, startOnBoot: false]
    c.n.o.c.p.UnixOraclePlatform - Updating database details cache with key techdb3 and value /ora01/app/oracle12c/product/12c01/db_1
    c.n.o.c.j.SQLExceptionSofteningAdapter - caught SQLException ORA-01034: ORACLE not available
    ERROR  c.n.o.c.s.d.m.DatabaseMetadataService - An exception thrown during the execution of method findDatabaseVersion and the exception message is
    ORACLE-10002: Error received from connection to Oracle database ORASID: ORA-01034: ORACLE not available ORA-27101: shared memory realm does not exist
    Linux-x86_64 Error: 2: No such file or directory
  3. ORACLE-10002: Error received from connection to Oracle database ORACL: ORA-12547: TNS:lost contact.

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.