POST 升级步骤报告失败，显示名称已存在

适用于

NetApp ONTAP tools for VMware vSphere v10.4、v10.5

问题

• 从 NetApp ONTAP tools for VMware vSphere (OTV) v10.4 或 v10.5 升级到 v10.5P1 或 v10.5P2 失败
• 查看 ONTAP tools Manager 的 Overview 页面时，显示该虚拟设备处于 Degraded 状态
• 在同一页面上选择 View Details 时，它会报告原始版本，例如：10.5。1758728760
• 在 OTV 插件中查看版本时，它会报告更新后的版本，例如：10.5。1767930180
• 检查 ansible_run 日志后，显示以下内容：

19-05-2026_14:20 : The task 'Get Vault root token' failed with output: ''
Tue May 19 14:33:43 2026 : HTTP POST/PATCH error code: 500
Tue May 19 14:33:43 2026 : HTTP POST/PATCH error message: 500 Internal Server Error
Tue May 19 14:33:43 2026 : HTTP POST/PATCH error content: {"error":{"code":"app_internal_error","message":"ServerFaultCode: The specified key, name, or identifier '' already exists."
,"resolution":"Contact NetApp support."}}

Tue May 19 14:33:43 2026 : Failed to patch vCenter with GUID "GUIDOFOURVCENTER"

Tue May 19 14:35:42 2026 : Post upgrade steps failed. But continuing the upgrade.
Tue May 19 14:35:45 2026 : Failed to update appliance status.

• 收集 OTV CLI 日志捆绑包后，/var/log/upgrade-run.log 文件显示如下：

Tue May 19 14:33:43 2026 : SecretUrl: https://<otv-fqdn-ip>:8443/virtualization/api/v1/auth/vault/secrets.
Tue May 19 14:33:43 2026: Login URL : https://<otv-fqdn-ip>:8443/virtualization/api/v1/auth/vcenter-login
Tue May 19 14:33:43 2026 : HTTP POST error code get jwt token: 400.
Tue May 19 14:33:43 2026 : HTTP POST error message get jwt token: 400 Bad Request.
Tue May 19 14:33:43 2026 : HTTP POST error content get jwt token: {"statusCode":400,"timestamp":"2026-05-19T14:33:43.707+00:00","message":"Index 0 out of bounds for length 0","description":"uri=/api/v1/auth/vcenter-login"}.
Tue May 19 14:33:43 2026 : An error occurred while fetching vcenter login token for vcenter <vcguid>