跳转到主内容

OTV 10.4 到 10.5 升级完成,设备显示已降级

Views:
Visibility:
Public
Votes:
0
Category:
virtual-storage-console-for-vmware-vsphere
Specialty:
virt
Last Updated:

适用于

NetApp ONTAP tools for VMware vSphere v10.x

问题描述

  • 在 ONTAP tools for VMware vSphere v10.4 Web 控制台诊断外壳(无论是本地还是远程)中执行从 v10.4 到 v10.5 的升级时,升级失败,并显示以下消息:

ONTAP Tools Upgrade failed

Error from server: error dialing backend proxy error from 172.0.0.1:9345

  • 重新启动 OTV VM 确实允许访问 ONTAP Tools Manager,但是,在 vSphere 中打开 OTV 插件时,概述页面将设备状态显示为已降级而不是健康
  • 在作业管理器视图窗格中,存储发现显示为失败,并显示以下消息:

Post https://<vCenter_IP_Address>/sdk: tls: failed to verify certificate: x509: cannot validate certificate for <vCenter_IP_Address> because it doesn't contain any IP SANs

  • 尝试通过在 OTV 的应用程序配置菜单中切换证书验证标志来解决OTV v10.5 验证证书错误时,它将失败,并显示以下消息:

Could not find cert_validation flag in /opt/netapp/meta/ansible_vars.yaml file

  • 当 SSH 进入 OTV VM 并导航到查看 ansible_vars.yaml 文件时, cert_validation: True 标志缺失

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.