OnCommand Insight 解决方案 Enabler 命令行界面 DataSource 失败,并显示 " 远程客户端 / 服务器握手失败 "
适用场景
- OnCommand Insight (OCI) 7.3.x
- EMC Solutions Enabler
- EMC SYMCLI
问题描述
OnCommand Insight Solutions Enabler 命令行界面数据源失败,并在 WebUI 中显示类似以下内容的错误:
Failed to execute external utility: Failed to execute SymCLI symcfg
数据源错误报告还可能会在录制 root\log_sample.log
的文件中记录类似于以下内容之一的错误:
The remote connection is refused. The symapi server is probably not running.
The remote connection is refused. The client cannot have a newer SYMAPI version than the server
The server refused a connection due to security level mismatch
从 symcfg list
命令行上的 SYMCLI 路径运行将输出类似于以下内容的错误。如果数据存储在远程采集单元( RAU )上,则需要从 RAU 而非 OCI 服务器测试此命令。
C:\Program Files\EMC\SYMCLI\bin> symcfg list
The remote client/server handshake failed. Please consult symapi and storsrvd log files