Dell EMC ECS 数据收集器报告错误请求失败，状态为 500

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Category:: data-infrastructure-insights

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适用于

Data Infrastructure Insights (DII)
Dell EMC ECS 数据采集器

问题

Dell EMC ECS 数据收集器的内部服务器错误

Error retrieving data: Request failed with status 500

OCI 或 CI 中的 EMC ECS 数据源上的性能收集失败，并显示以下错误：

Request failed with status 500

查看数据源录制显示的错误类似于示例日志中的以下错误：

ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] gbecslive049 [Error retrieving data] - Request failed with status 500 : https://xx.xx.xx.xx:4443/dashboard/z...ocalzone/nodes ([Device name General Device]: Request failed with status 500 : https://xx.xx.xx.xx:4443/dashboard/z...ocalzone/nodes)

com.onaro.sanscreen.acquisition.util.stream. http.JsonRestResponseException: Request failed with status 500 : https://xx.xx.xx.xx:4443/dashboard/z...ocalzone/nodes

进一步查看录制 .dat 文件显示其他错误

<<< RESPONSE >>>

HTTP/1.1 500 Internal Server Error

Date: Wed, 18 Dec 2024 16:41:33 GMT

Content-Type: application/json

Content-Length: 134

Connection: keep-alive

{

"code": 6401,

"description": "Internal Server Error",

"details": "An internal server error occurred.",

"retryable": false

}