访问 AIQUM 时未找到用户或组 " 名称 "

适用场景

• Active IQ Unified Manager (AIQUM) 9.x
• 所有平台(Windows/Linux/VMware)
• Active Directory （ AD ）远程身份验证

问题描述

尝试使用 Active IQ Unified Manager 进行身份验证时，系统会记录以下错误：

• UM Web UI ：
  • User or group 'name' not found in the authentication server. Either the user or group does not exist or it could not be found using the current authentication settings.
• UM 日志显示错误：
  • ocum-error.log
    • 2020-11-05 13:50:21,883 ERROR [user_name] [default task-427] [service.logging.SimpleRemoteLoggingService|logOnServer] [c.n.d.w.c.s.l.LdapServersPagePresenter] User or group 'name' not found in the authentication server. Either the user or group does not exist or it could not be found using the current authentication settings.
  • ocumserver.log
    • 2020-11-05 13:50:21,883 ERROR [user_name] [default task-427] [service.logging.SimpleRemoteLoggingService|logOnServer] [c.n.d.w.c.s.l.LdapServersPagePresenter] User or group 'name' not found in the authentication server. Either the user or group does not exist or it could not be found using the current authentication settings. com.google.gwt.core.shared.SerializableThrowable: User or group 'name' not found in the authentication server. Either the user or group does not exist or it could not be found using the current authentication settings.