从Unified Manager for Windows 9.12升级到9.13P1失败、dfM-app.war处于失败状态、错误："无法从服务器证书获取CN"
适用场景
Active IQ Unified Manager (UM) 9.13P1 (Windows)
问题描述
- 在将Unified Manager从9.12升级到9.13P1时、安装程序将进入"正在等待服务启动"步骤、然后长时间后超时。
- 升级未完成、并且尝试手动启动NetApp Active IQ管理服务器服务失败。
- 在此
[INSTALL_DRIVE]:\ProgramData\NetApp\OnCommandAppData\ocie\log\server.log文件中、系统会显示一条错误消息：2024-05-09 11:34:09,843 ERROR [org.jboss.msc.service.fail] (ServerService Thread Pool -- 102) MSC000001: Failed to start service jboss.deployment.unit."dfm-app.war".undertow-deployment: org.jboss.msc.service.StartException in service jboss.deployment.unit."dfm-app.war".undertow-deployment: java.lang.RuntimeException: java.lang.IllegalArgumentException: Unable to get CN from the server certificate. [INSTALL_DRIVE]:\ProgramData\NetApp\OnCommandAppData\ocie\log\server-mega.log文件中存在更多错误消息：
2024-05-06 07:38:33,109 ERROR [ServerService Thread Pool -- 121] c.o.c.u.CredentialStoreUtils (CredentialStoreUtils.java:100) - File C:\Program Files\NetApp\essentials\bin\elytronstore.ps1 cannot be loaded. The file C:\Program
2024-05-06 07:38:33,109 ERROR [ServerService Thread Pool -- 121] c.o.c.u.CredentialStoreUtils (CredentialStoreUtils.java:100) - Files\NetApp\essentials\bin\elytronstore.ps1 is not digitally signed. You cannot run this script on the current
2024-05-06 07:38:33,109 ERROR [ServerService Thread Pool -- 121] c.o.c.u.CredentialStoreUtils (CredentialStoreUtils.java:100) - system. For more information about running scripts and setting execution policy, see about_Execution_Policies at
2024-05-06 07:38:33,109 ERROR [ServerService Thread Pool -- 121] c.o.c.u.CredentialStoreUtils (CredentialStoreUtils.java:100) - https:/go.microsoft.com/fwlink/?LinkID=135170.
2024-05-06 07:38:33,109 ERROR [ServerService Thread Pool -- 121] c.o.c.u.CredentialStoreUtils (CredentialStoreUtils.java:100) - + CategoryInfo : SecurityError: (:) [], ParentContainsErrorRecordException
2024-05-06 07:38:33,109 ERROR [ServerService Thread Pool -- 121] c.o.c.u.CredentialStoreUtils (CredentialStoreUtils.java:100) - + FullyQualifiedErrorId : UnauthorizedAccess