Active IQ管理服务器服务的启动操作由于超时而失败、即使它已实际启动

适用场景

• Active IQ Unified Manager (AIQUM)
• Red Hat Enterprise Linux (RHEL) /CentOS

问题描述

• systemctl start ocie 1小时后失败
• systemctl status ocie 表示操作 因 超时而失败

Starting Active IQ Management Server service . This may take couple of minutes
ocie.service: start operation timed out. Terminating.
ocie.service: Failed with result 'timeout'.
Failed to start LSB: Active IQ Management Server.

• /var/log/ocie/access_log.log 当 systemctl start ocie 发生故障时、没有GET /api/management-server/admin/environment 的日志条目

[GET /api/management-server/admin/environment HTTP/1.1] [200] [-] [curl/7.61.1] [*/*] [application/vnd.netapp.v1.hal+json] [644] [15622]

• AIQUM <IP_address>(https：//AIQ:443)可以通过浏览器正常访问
• 运行手动is_ocie_ready.sh  返回 ocie is started

# /opt/netapp/ocum/scripts/is_ocie_ready.sh localhost
checking localhost:443
ocie is started

• 代理服务器的日志指示访问正在 尝试连接 http://localhost。域名:443/