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使用 AIQUM 进行远程身份验证失败

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active-iq-unified-manager
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om
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适用于

Active IQ Unified Manager (AIQUM) 9.6+

问题描述

  • 远程用户无法登录 AIQUM,但使用本地用户登录正常
  • 测试远程身份验证需要很长时间才能完成,有时您会看到测试失败
    Unknown authentication server error. Verify your authentication server configuration
  • 使用端口 389 或 636 时出现问题
  • 在远程身份验证测试期间,在 ocumserver.log 中可见 LDAP 超时错误
    ERROR [ocumadmin][default task-243280] [service.setup. ldap. LdapService | testLdapUser][c.n.dfm. impl. rbac. LdapUserCheck] Unknown error. Verify yourauthentication server configuration..
    org.springframework.ldap. TimeLimitExceededException: [LDAP: error code 3 - Timelimit Exceeded];nested exception is javax.naming. TimeLimitExceededException: [LDAP: error code 3 - TimelimitExceeded]; remaining name '
  • 从 AIQUM 到域控制器的数据包跟踪(tcpdump)显示 TCP 连接重置  

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