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由于ActiveIQ Unified Manager中发生超时、LDAP用户查找失败

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适用场景

ActiveIQ Unified Manager (AIQ UM) 9.x

问题描述

在AIQ UM的"远程身份验证"页面中测试用户查找时、测试身份验证将失败、并显示:

ocumserver.log (有关日志位置、请查看知识库: Active IQ Unified Manager 的重要日志文件是什么?其各自的位置是什么?]

2021-09-16 16:26:51,285 ERROR [umadmin] [default task-86671] [service.logging.SimpleRemoteLoggingService|logOnServer] [c.n.d.w.c.s.l.LdapServersPagePresenter] 504 Gateway Time-out <html><body><h1>504 Gateway Time-out</h1>
The server didn't respond in time.
</body></html>

com.google.gwt.core.shared.SerializableThrowable: 504 Gateway Time-out <html><body><h1>504 Gateway Time-out</h1>
The server didn't respond in time.
</body></html>

LDAP服务器中的日志可能会显示:

Enter LDAP Password:
TLS: during handshake: peer cert is valid, or was ignored if verification disabled (-9841)
TLS: during handshake: Peer certificate is trusted
TLS: TLSv1.2 session established using 256-bit TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 cipher
TLS: hostname (server2.domain.com) does not match common name in certificate (server1.domain.com).
TLS reverse lookup of 'server2.domain.com' is 'server2.domain.com', checking if that matches the certificate common name
TLS: hostname (server2.domain.com) does not match common name in certificate (server1.domain.com).
ldap_sasl_bind(SIMPLE): Can't contact LDAP server (-1)

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