AutoSupport 日志无法发送至 Active IQ Unified Manager
适用于
- Active IQ Unified Manager (AIQUM) 9.6+
- 所有 OS 平台
- AutoSupport
问题
- AutoSupport (ASUP) 日志无法发送 AIQUM
- AIQUM GUI 显示："
Error creating archive" - 错误发生于
autosupport.log：
ERROR [autosupport-sender-3] [c.n.d.a.SupportBundleUploadISFRequest] Error uploading Support Bundle: XXXX_support_bundle_YYYY.
ERROR [autosupport-sender-3] [c.n.d.a.SupportBundleUploadISFRequest] Reason : 'support.netapp.com'
INFO [oncommand] [task-scheduler-7] [c.n.d.autosupport.AutoSupportSender] Sending AutoSupport file to https://support.netapp.com/put/AsupPut.
INFO [oncommand] [task-scheduler-7] [c.n.d.autosupport.AutoSupportSender] doUrlPut, file size: 82241
INFO [oncommand] [task-scheduler-7] [c.n.d.autosupport.AutoSupportSender] Use HTTP proxy for AutoSupport
INFO [oncommand] [task-scheduler-7] [c.n.d.autosupport.AutoSupportSender] AutoSupport HTTP proxy server <proxy_server_IP>
INFO [oncommand] [task-scheduler-7] [c.n.d.autosupport.AutoSupportSender] AutoSupport HTTP proxy port 8080
ERROR [oncommand] [task-scheduler-7] [c.n.d.autosupport.AutoSupportSender] Error occurred while copying bytes to outputStream, {}
ERROR [oncommand] [task-scheduler-7] [c.n.d.autosupport.AutoSupportSender] There was a problem posting the AutoSupport message.
ERROR [autosupport-sender-0] [c.n.d.a.SupportBundleUploadISFRequest] Could not connect to 'https://support.netapp.com/put/AsupPut'. The host seems unavailable.